
1. Program Description
This SMS messaging program sends appointment confirmations, tour reminders, leasing updates, and customer support communications to individuals who have interacted with Winston Apartments. This includes users who schedule tours, request information, or submit forms on our website at winstonapts.com, and who explicitly opt in to receive text notifications.
Opt-in is collected through web forms that include a dedicated SMS consent checkbox.
Messages may include:
Tour confirmations
Appointment reminders
Application status updates
Leasing information
Customer support messages
2. Cancellation Instructions
You may cancel SMS messaging at any time.
To opt out, simply reply:
“STOP”
A confirmation message will be sent to verify that you have unsubscribed. After confirmation, you will no longer receive SMS messages unless you opt in again by submitting a new form with SMS consent.
To rejoin the program, simply opt in again through any of our forms or communication channels.
3. Support Information
If you experience issues or need help with our messaging program:
Email [email protected], or
Call 210.344.1398 during business hours.
4. Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages associated with our SMS program.
5. Message & Data Rates
Message and data rates may apply to messages sent to you or from you.
Message frequency varies based on your activity and service usage.
For questions about your mobile plan, contact your wireless provider.
6. Supported Carriers
Our SMS program is supported by all major U.S. wireless carriers, including:
AT&T, Verizon, T-Mobile, Sprint, and most regional providers.
7. Age Restriction
You must be at least 18 years old to participate in our SMS program.
8. Privacy Policy
For privacy-related information, please refer to our Privacy Policy at:
https://winston-apartments.com/privacy-policy
We comply with all federal and state regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.
This website (the “Site”) is owned and operated by Winston Apartments (“COMPANY,” “we,” or “us”).
By accessing or using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms related to specific features, services, or offers.
Accessing the Site in any manner—automated or otherwise—constitutes acceptance of these Terms of Service.
We reserve the right to modify these Terms at any time. When updates are made, the latest version will be posted on this Site. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Our Limited License to You
All materials on the Site are the property of Winston Apartments and/or its affiliates or licensors, protected by copyright, trademark, and other intellectual property laws.
The Site is provided solely for personal, non-commercial use.
Unless expressly permitted, you may not:
Modify, copy, or reproduce the Site or its content
Republish, upload, or transmit any materials
Sell or distribute content
Create derivative works based on Site materials
You may download or print one copy of individual pages for personal use, provided copyright and proprietary notices remain intact.
Your License to Us
By submitting any content—including comments, photos, social posts, or materials—via the Site or related online platforms, you represent that you own the material or have permission to submit it.
You grant us a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, publish, distribute, and display such content for operational or promotional purposes.
We may provide links to third-party websites. These links do not imply endorsement of the third party or their content.
Information, services, and materials on the Site are provided “as is” without warranties of any kind, express or implied, including warranties of merchantability or fitness for a particular purpose.
You agree to indemnify and hold harmless Winston Apartments, its staff, affiliates, officers, and employees from any claims, damages, or expenses arising from your use of the Site or violation of these Terms.
Some sections of the Site may allow you to request services, schedule tours, or initiate rental processes. If you engage with third-party vendors through the Site, their terms will apply.
Winston Apartments is not liable for:
Accuracy or quality of third-party services
Security of external payment systems
Any losses or damages resulting from transactions with third parties
All dealings with outside vendors are solely between you and the third party.
You may be required to create an account to access certain features.
You agree to:
Provide accurate information
Maintain confidentiality of login credentials
Notify us immediately of unauthorized account usage
We are not liable for losses resulting from misuse of your login information.
We may suspend or terminate your access to the Site without notice if:
You violate these Terms
You engage in unlawful or harmful behavior
We determine termination is necessary for security or operational reasons
Upon termination, you must discontinue all use of the Site and content obtained from it.
These Terms of Service are governed by the laws of the State of Texas, where Winston Apartments operates.
Any disputes will be resolved through binding arbitration within the applicable Texas jurisdiction.
We may update these Terms periodically. The most recent version will always be posted on this page.
For questions regarding these Terms of Service, please contact:
Monday – Friday : 8:30am – 5:30pm
Saturday-Sunday : Closed
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